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"so when it malfunctioned in mid february i was very disappointed!"

"really annoying "

"only issue is hair is very easily caught up in the mechanism"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"couldn't afford a very expensive one so did my research and this little guy seemed quite highly sung"

"quiet operation no problem to go back to charging station"

"i don't have experience with robovacs so can't compare it to different model and my opinion is based solely on my experiences but my god how good he is"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"my particular model seems to run out of power after 25 minutes or so well under the 100 minutes runtime so i would recommend giving it a good charge before using it i think it might be a problem with the batteries who sometimes develop a fault and develop a memory that they are fully charged when they are not"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"a total waste of £200!"

"it has a large dustbin which is able to hold garbage for several cleans without overfilling"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"in order to keep the flat clean we would need to hoover 2 3 times a week which becomes extremely tedious after a while"

"i've always hated vacuuming"

"i like robert the spruce to go to work at 8am on mondays wednesdays and fridays i let him loose upstairs on a saturday"

"i have to lift my chairs off the ground before i turn my eufy on which is a huge nuisance"

"you hear so many horrible stories about companies with terrible customer service?"

"over all we couldn’t use it due to our house layout"

"you hear so many horrible stories about companies with terrible customer service?"

"we had to get rid of the bedside tables because he enjoyed getting stuck under them it doesn't really pick up 100% of rubbish it doesn't easily find its base sometimes the brushes fall off and they actually get deformed quickly"

"one tip our naughty eufy managed to lock itself in our bathroom so it's best to put door stoppers just in case"

"it does have the capability of returning itself to the base station but again i don't really care about that"

"i also had an small issue with the vac and the supplier swapped it out with no issues"

"everyone told me i was crazy and wasting money on useless toys"

"it copes with going over most mats and rugs all bar one very chunky one which i can use the spot clean function on"

"the first few times you use this you will have to empty eufy every 10 20 mins as for obvious reasons the collection chamber needs to be small"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"keeps going for a couple of hours before needing recharge"

"some reviews mention that it doesnt always pick bits up over the course of a whole 'cycle' the hoover passes over the same area more than once allowing it to pick up any missed bits"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"the robovac does handle my longer pile carpet quite well but will leave streaks in the carpet from the wheel"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"i have never seen or used one of the more expensive robovacs but cannot imagine that the basic cleaning of those machines would surpass the eufy 11s"

"can get stuck in a large room and clean some areas multiple times and completely ignore others"

"i have one rug which eufy easily travelled across and the rest is tiled flooring so it shouldn't have been a problem at all but the rubber on the guard warped and eufy then made a loud vibrating noise too loud to ignore"

"had a minor fault with noise from one of the side brush motors and as it's not a serviceable item replaced without fuss within days"

"i also bought the 11 for my elderly parents as they cannot do hoovering anymore due to arthritis and chronic fatigue"

"the only thing that annoys me is the loud beeping noise on occasions like docking or finishing charging itp"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"the human hair gets stuck in the rolling brush at the bottom which i find very difficult to clean"

"wouldn’t surprise me if i’ve pressed something i shouldn’t!"

"i've only had the robovac a week and am constantly aghast at how much dirt there is from a seemingly clean floor"

"i really thought it would be a piece of junk but got it just out of blind hope"

"it hums around over carpet and tiled floors with ease and even copes with the hair from our aging chocolate labrador"

"it is very weak on collecting dust from carpets"

"40 minutes later i was sat very smugly sipping my tea as robbie the robot finished the entire downstairs"

"it also generally manages to return to its charger creeping silently along the walls with its red light sadly flashing as it feels its way back to base"

"it's a shame it can't clean stairs!"

"the only problem is the remote as you have full control of dobbie so it can be very easy to lose a couple of hours making dobbie zoom around your homemade rally course lol 10 10"

"however i have following concerns which made me return this very next day 1"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"i had serious doubts about a robot hoover but decided to try it without expecting much"

"i actually felt redundant at first"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"press a button and no more dirty carpets!"

"it's the only solution when you've got two shedding dogs!"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"it has no trouble climbing up rugs and doesn't often get trapped though like with all robovacs you have to clear wires and small objects out of its way"

"so far it has not trap itself in a loop and manage to move on with a few bounces "

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"cons: if you have messy rooms that have cable empty boxes lying around the vacuum cleaner will not work very well"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"having been doubtful about the concept of robot vacuum cleaners i was persuaded to try the eufy 11s during the black friday sale"

"the ultimate problem was the price"

"it impressed since eufy has entered home have hardly used our hoover"

"he won't pick up anything too big and tends to randomly cruise around the floor but he picks up dust sand fur glitter and random fluff"

"it does like to beach itself on various things and emits a pitiful beep when it does so i tend to run it when i'm home"

"i have tried to get this vacuum return as one of the front brush is not rotating correctly and vacuum keeps stopping half way around the room"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"obviously it wandered around aimlessly rather than finding its base station once the battery ran out"

"it asks for a 6 foot radius to put the charging point plus it has to be on hardwood it then said it can’t be near anything that it can go under otherwise it might get stuck"

"it takes up so much dust and dirt off our wooden floors everyday and it has a large resevoir for the dirt"

"the robovac doesn't have a good sense of direction and travels around rather randomly but manages to cover all of our moderate size apartment in one go"

"the memory app controls etc are of little value to me and an unnecessary cost"

"it works in a very haphazard way at first i though oh no it’s missing loads of bits and then goes to another room before it had done the first one properly but no need to worry it comes back and finishes every room properly"

"i've used it every day and still it misses many places"

"now the reason that i returned eufy"

"it picks up really well and even does a little shimmy to get edges"

"we have two dogs and so we were forever hoovering up after them"

"i bought two of these and they worked great until i moved house where they both decided at different times to throw themselves down the stairs and off a landing area to the floor below"

"the eufy doesnt always pick up everything on the first round granted but eventually gets it all and with no effort!"

"it is very erratic and does not seem to go all over floor"

"soundhow finds its way into every room and return itself to the doc"

"most of our flat is medium pile carpet and that doesn't disturb the robovac at all"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"let’s see if it is as good as my little eufy"

"very helpfull little gadget"

"that was until this little fella arrived"

"great little helper"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"as many have already mentioned eufy doesn’t like loose laying cables nor rug tassels but then what vacuum does?"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"our needs were simple: clean a two bed flat with no carpets only wooden floors in one go"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"only small criticism is that sometimes it gets stuck trying to mount the edge of our dining table plinth"

"only had it a short while but so far i can’t really fault it"

"75 minutes cons: the cleaning cycle is random but this is more than sufficient for an entry level robot vac"

"prompt response from firm when it stopped working and they advised how to repair it quickly"

"they did send me another one to try but the same thing happened 3 weeks later the rubber warped and vibration started again"

"i have dogs and a parrot so they do create some mess and this has dealt with everything thrown at it"

"you have to be sure to secure loose cables rugs and get papers clothes up off the floor otherwise they'll get tangled up but otherwise you just switch on and off it goes"

"everyone told me i was crazy and wasting money on useless toys"

"got it running each day and never had many issues"

"all i have to do is remember to empty the dirt tray when he's finished"

"in a very dusty house with a very sheddy cat and a fairly sheddy long haired owner who traipses compost everywhere i had doubts he'd keep up but he does"

"it works great downstairs and our anxious dog doesn’t mind it"

"the anti fall mechanism stops it from falling down the stairs"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"the only preparation needed is to pick up stuff you don't want obstructing the vacuum and then press play"

"we have tiled wooden and carpeted floors in a largish house and eufy does a floor at a time with no bother"

"cancelled the cleaner"

"don't forget to empty it every 2 times rarely gets stuck has excellent sensors low meaning it can get under the bed etc"

"bottom line money well spent!"

"it once got trapped in my bedroom and wrecked it!"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"it’s great i would highly recommend this vacuum but you need to have a tidy house and no tasseled rug or it will get stuck!"

"you just need to empty the little container once a week and occasionally wash the brushes and filter but otherwise it’s gets the job done and your hoovering days are over"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"the dog's not that keen as eufy keeps bumping her when she's just about to drift off to sleep but its merely a minor downside!"

"you do need to make sure no cables or clothes are lying around as per instructions"

"the dustpan size is small so you may need to empty it after two runs"

"so far it finding its way back to the charging station is a bit hit and miss but its early days"

"also still obsessively cleans the same area but misses other areas"

"it started giving problems"

"you do need to check the brush and remove any dog hairs after it’s done a clean but this is easy as is the emptying of the dust container"

"if you have dinning chairs nice packed on the side on the dinning table the vacuum will skip this part all together"

"i never write reviews"

"occasionally it climbs up on a rug and gets itself stuck and i have to rescue it"

"it did get stuck on my bar stools and table but other than that the random navigation did clean my house surprisingly effectively"

"i thought about buying this for a long time as i didnt hink it would be as efficient as a 'normal' hoover but i was proved wrong massively!"

"silly mistake much regret"

"bumps into more than i expected even white cupboards so i hope that doesn't cause damage in the long term"

"it is just something we will need to plan for before leaving eufy to function while we are out of the house in the summer but it's by no means a deal breaker"

"i really thought it would be a piece of junk but got it just out of blind hope"

"have had the 11s in my wish list for some time having missed the discount during prime day 2018 so i was pleased to see the product further reduced on black friday"

"the ‘big’ vacuum cleaner only comes out every few weeks now mainly to do the stairs and some inaccessible corners"

"supposedly better for medium pile carpets too"

"30pm the floors are clean it's a lovely feeling i wish i'd got one sooner!"

"it has a good price point and overall features without being either too basic or too complex"

"i've tried everything to reset her timer but nothing works"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"it manages carpets hard wooden flooring and can get on and off rugs just be wary of tassels and stringy items wires cords as they will get entangled easily"

"don't get me wrong pet lovers will still need a bigger machine from time to time but for daily maintenance this little robot is remarkable"

"wish i’d kept the box to be honest so i could return"

"the rug is clean because it seems to really get all the surface fluff along with all the little bits of dirt and it is a white rug"

"doesn't just blind bump into things and reverse will feel what's it bumps into multiple times then decide if to create course around it such as leg chairs"

"i haven't had one before so don't have anything to compare to but i'm equally delighted and disgusted in its cleaning ability"

"i've had it for about 4 days now and i find that it misses some spots although i run it twice a day"

"however we purchased it in the winter when the kitchen was dark now that we've reached the spring and we're getting more sun this vacuum is next useless"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it is difficult to leave this un attended"

"it appears to charge but when i try to set it off hoovering nothing happens and now the light doesn't go on when it's charging"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"on the plus side it rolls over and vacuums my rugs and mats without any problem whereas my upright vax will try to suck everything up edit: took down 2 stars as it keeps knocking into my furniture causing dents and scratches even though it is supposed to have a sensor and stop before hand"

"too haphazard for my liking and i will be looking for one that can map out the room"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it cleans well on both hard services and short pile carpets and a full charge is enough for it to do the whole of the ground floor or 1st floor of a largish 3 bed semi and return to it's charging dock"

"it only misses a star because the cat was scared of it and i have to take his opinion seriously or he'll do a poo in my shoes"

"while less powerful i suppose the eufy spends an hour cleaning a room that i'd spend 5 or 10 minutes on with the upright"

"so easy to use incredibly effective i am constantly vacuuming my living room with a dyson stick but despite this this little darling still managed to pick up a pile of stuff quiet funny wish i had one now!"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"love how it detects the edge of the stairs and stops so don't have to worry about it falling"

"our house has the bedrooms downstairs and it doesn’t fall down the stairs i felt nervous letting it go free but i shouldn’t have the sensors kick in and it didn’t fall!"

"when you're fed up playing with him you just press the docking button and he makes his way back to his docking station"

"very low noise and picked up all the bits"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"we didn't have this issue with our similarly priced v7 vacuum which we only replaced due to a flood damaging it!"

"the only downsides that she reported: need to empty the dirt collection box frequently as it picks up so much"

"we use it mostly on tiled floors but sometimes let it loose on carpets"

"i have a very hairy dog and it's sucking up every follicle no prob"

"i never knew my house was so filthy!"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"don’t watch it you’ll waste so much time 😂"

"it goes randomly there's not intelligent route"

"however it just runs until the battery dies it doesn’t know when a room is completed or return to base for a recharge"

"at the moment it gets full very quickly with hair but i’m hoping that might slow down soon"

"bought in nov 2018 so outside the returns window anyone had similar issues and resolved them?"

"i almost went along with the ‘shark’ craze but at the last minute i saw this in the black friday sales and took a chance and i’m so glad i did"

"where it's not so good is that i can't tell it what days to start cleaning automatically it's all or nothing"

"after using it for a week i find it still cannot replace the traditional vacuum cleaner however it has been picking up a lot of dust"

"it also gets itself stuck a lot"

"after 13 months of using it once per day the right hand brush motor has stopped working and refuses to spin"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"i had a neato before and it kept giving me lots of problems this one is solid and does what it says"

"hi my eufy is broken i don't know how to contact seller to fix or replace and return"

"the only thing which can be seen as negative part is the small conteiner"

"so the hoover isn't one of the smarter ones so it will bob around the room in a random pattern but that is hardly a big issue as it does this for around an hour before it goes back to its base for a recharge"

"beware on stairs though as the sensors need a light room carpet to work properly"

"if this stays a problem i will just return the model and get a new one"

"also the hair all wrapped around it's kind of impossible to clean and trying to clear the bristles makes me waste more time than actually taking my actual hoover and just using it all over the flat"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"dusty the dusty slayer continues to go where no man has gone before"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"i normally go around with my dyson at least four time a week and there is only two of us in the house this robot still picks up dust and hair a all the little bits that the dyson seems to leave behind"

"clarence can get tangled in cables and her tip was to tuck under rug fringes as his suck can unravel them"

"i have replaced the brush followed the support advice but it’s definitely broken"

"it was the daily hair issue that made us think of a robovac that vacs as we work or sleep"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"i have named it dobby my house elf and had to dobby proof the house a little making sure there are no trailing leads and looking out for things he could get snagged on"

"i have a dog who malts galore and this has saved me and my back having to hoover every single day"

"having googled this bizarre experience it seems this is a common problem"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"robovac 15c max may be a better option for the ones who have similar concerns as me"

"the vacs have their quirks places where they get stuck or can't cope with"

"the only thing which can be seen as negative part is the small conteiner"

"for the lazy house cleaners"

"the place i got it from no longer sells the so i couldn't have a replacement"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"they identified there was a problem and despatched a replacement without hesitation"

"it goes under beds and wardrobes perfectly carpets and my hard wood flours brilliant occasional it misses a bit and i just use the remote control to send it where i want it to go"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"half the fun is just watching her bump into stuff and figure her way about the house"

"it really helps as my daughter has multiple food allergies and it just cleans up the crumbs with the press of a button and i can carry on with whatever i'm doing"

"i can’t reccomend him enough!"

"he deals with the tangle of chair legs under the table cleans hard floors and carpets well and seldom gets stuck in the process"

"my wife and our bemused bichon frise watched as this new gadget did its thing around our kitchen"

"seems to pick alot of dirt up well"

"the product worked really well but suddenly developed a fault but this was immediately rectified by the company under warranty"

"recently we had a problem because we noticed the robovac was making a very loud noise which was not common"

"only gripe is it's a little bit noisy"

"firstly it works straight out the box it couldn’t be any easier"

"really good product lovf the way ot cleans floors"

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"i don't trust them and wouldn't recommend them to families with children if they are to be used upstairs"

"with more advanced models it's easily rectified but this one cannot recognise the danger and will get stuck repeatedly which is why it's sadly not a good fit for my flat"

"now it is finally clean with very little effort"

"if you don't mind the cons then get it"

"it's also very low and gets under a couple of things the housemile can't"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"secondly and more seriously after a couple of weeks i noticed the eufey started to become noisier which i think was down to a fault on one of the side brush motors"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"at first i thought it wasn't doing much but i change my mind when i empty the dust compartment"

"i bought the slim versions eufy and quite honestly i now could not manage without"

"three hairy dogs in our house and this little beast keeps the fluff at bay!"

"i would agree have enough app's on my phone didn't want any more"

"even the edges of rooms are done well with the little spinning brushes flicking all the muck into its path"

"they both do the job well but the 11s being slimmer is best for me as it gets under more of my furniture where the 11 could not"

"ok on occaision he gets a bit lost and disappears to the kitchen for longer than i think is necessary and he has tipped over the thick rug once so i haven't programmed him to clean when i'm out but another reason is that i just love watching him work"

"i cannot believe that i did not get this earlier"

"i was surprised how quiet it is in my opinion too though the battery hold could be better i find if i have fully charged it then leave it a few days off charge there is little left when i set it off for a clean"

"also it runs out of battery if not used for a couple of days which is super annoying because sometimes i would just like to go and use it without having to think about it"

"the other thing that i didn't like was that it went in all different directions as in"

"my opinion is that they are not safe for purpose it put myself and my family in danger and they did exactly what the company advertises that they won't do "

"before this happened i loved them and would still love a replacement for downstairs but definitely not upstairs"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"if it loses a brush just flip it over and push it back in place"

"looks rather lost in the room and missing many spots"

"i feel like the battery on mine might be a bit faulty though as he seems to get much longer from his and mine seems to regularly run out of battery before it's even able to make it back to the base"

"but that was my fault as it is the sort of obstacle he can't deal with"

"if you don't maintain eufy then you will not get the best results"

"this is the only reason it doesnt get 5stars from me"

"we ended not being able to use it due to asking for a lot of things in the room layout that we couldn’t do"

"the only issue is that the dust container really does have to be emptied every time you use it as it doesn't hold much and the filters clog up very quickly"

"it cleans so well it has a great design and i cant imagine not having it now!"

"to be honest i'm not bothered with this"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"i will never be without one!"

"after reading the wonderful reviews of other users i ventured to have my own robot and since then live has never been the same!"

"on another occasion he found his way into the study but managed to close the door on himself and was therefore stuck in there"

"i bought it in desperation"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"it does take a random path to cleaning but that really doesn’t matter it cleans"

"just make sure you move cables as it does get stuck"

"very disappointed by amazon that this is taking so long"

"it's really annoying that virtually anything you do with the house detached means that the thing just falls over all the time"

"the only issue i have is the handle being a little awkward to hold but i have very small hands so the problem is mine and not the manufacturers"

"compared to vacuum cleaners i’ve owned before including dyson henry and even the very expensive kirby which i still use for the car but far too heavy for the home it has the best suction and is incredibly versatile"

"nice quiet operation and good at reaching under furniture"

"a small thing that in the grand scheme of things doesn't matter but it does make the vacuum look much more modern"

"the negatives are not deal breakers but should be mentioned: i needs to be emptied a few times if you vacuum a 2 3 bedroom home and we do ours every week ii some of the attachments fit as if they are for a different model but the do fit and stay on"

"downside to this item is that the waste container on the small side but overall a brilliant hoover"

"works just as well on hard floors and finds dirt i didnt know was there"

"anyhow this particular model popped up on a site for £350 and was recommended"

"hoovering stairs was an absolute chore with my dyson but the shark makes the job so much easier with the way it disassembles in seconds thanks to the lift away feature"

"only bad points i would say is that the electric wire personally i think is not long enough and the dust waste could be a little bigger other than that really super happy with it!"

"no more tipping vacuums up and having to often use scissors to cut away the hair from the brush at the front and the rollers which in itself is a massive chore"

"what i didn't expect was it was pretty poor with regards to fine hair it just wraps around the roller and you have to clean it after every use"

"most disappointingly though for an undeniably expensive cleaner the pet turbo brush not being included as standard seems particularly mean"

"the waste holder does need emptying more frequently than i am used to but i can get used to that "

"i had hoovered only the day before so not a really bad mess just a few dog hairs"

"don't buy it is absolutely useless"

"in short avoid!"

"i can’t understand the occasional unhappy reviews at all"

"i haven't used it myself and proberbly never will but the other half swares by the shark the only gripe is that the pipe clip isn't secure enough and it keeps popping out i would of asked her to do the review but she's currently pegging out washing"

"our dyson after many years of useage died therefore we needed a replacement and after researching we chose this shark model"

"it doesnt even scrape the skirting as it's got something at the front to soften this"

"the only thing i'd say is the cord can certainly be a bit unwieldy would be nice to have an auto retract function"

"my carpets have been suffering and were honestly quite disgusting in certain corners with cobwebs matted onto the fibre"

"bits keep falling off the hose keeps detatching from the main unit and the whole thing just feels poorly made"

"the bit i really like is when i start it up theres no mini particles jumping out giving me an wheezing attack like what i get with other hoovers because of its double filter or whatever it's called"

"great suction which is controllable with a slider versatile with the lift away main body which let's you get under low areas and the you have the wand section which let's you reach high"

"the only minor gripe is the flex or lead on this model is slightly shorter than our other cleaner but it’s livable"

"this is by far the most expensive hoover i've ever purchased and i was hesitant to do so"

"but that's a minor issue when compared to the great job it does and i'll find a fix for it i'm sure!"

"not sure on the odd negative feedback i dont know what some people expect the build quality is brilliant once you get used to all the buttons to lift away and use certain features of the hoover and also has a hard floor button and carpet button so no idear how it ruined someones flooring but each to there own i guess"

"great suction easy on the starts once you work out how to dismantle the hoover it’s quiet heavy the attachments don’t always stay on think i would buy a dyson next time as i prefer that hoover"

"we always had a dyson in the past but they all had the same problem"

"niggles aside this is a very impressive cleaner and it seems ideally suited to a home like mine comprising mostly hard vinyl flooring with some large rugs on top"

"the only negative is that the design of the hose enters the hoover at mid height so if you use the hose whilst still attached to the hoover 99% of the time it pulls the hoover over and it ends up laying on the floor"

"i also have long hair & i've had no problem with any tangling around the vacuum brush like i've had in the past with inferior makes models"

"the only real problem i have is the upper cord holder"

"gooď suction heavy to push on carpets"

"after researching several vacuum cleaners settled on this model as it had an added feature of anti hair wrap technology as my previous vacuum cleaner brush would need constant untangling which was cumbersome"

"suction is of the chart which actually makes the vacuum seem heavy when pushing"

"suction power is immense it initially felt too much to progress over my rugs but it can be easily adjusted by a slider control"

"the dust container is smaller than other vacuums but it is so easy to empty that’s not too much of a problem"

"i bought this to replace my dyson animal i find it heavier than the dyson and more difficult to manoeuvre on carpet it pulls my back when manoeuvring round furniture"

"will say one downfall: it doesn't stop hair getting stuck"

"i wasn't sure if going with this hoover or with the portable one dyson and i thought that having a detachable system with the wire would be better"

"the only negative point is that the hose clip doesn't stay in place"

"i like the way it breaks down for use on stairs etc it's done a great job so far"

"cord position is a pain and if it catches a lamps power cable it will chew right through the wire exposing the live electric cable"

"the device isn't small but it is thin instead of being bulky"

"i’ve had my hoover for 18 months and this tube has several holes in it causing suction issues"

"i have read in a previous review that it got hair tangled on the roller on first use and this also happened with me but if you read the instructions this is quite normal and on continuous use it gets stripped away this is also true it was gone after another couple of times used"

"i know it's not fixed so the cord can just be slipped off it instead of having to unwind it but the upper cord holder is very loose and turns without me wanting it to and then i nearly run the vacuum over the loops of cord that have fallen off"

"so i've been battling and losing pet hair since we got the dog"

"bought this in panic mode as previous model lost power after three and a half years of very moderate use only two of us no pets during lockdown"

"not sure on the odd negative feedback i dont know what some people expect the build quality is brilliant once you get used to all the buttons to lift away and use certain features of the hoover and also has a hard floor button and carpet button so no idear how it ruined someones flooring but each to there own i guess"

"bought the shark vac to replace my old vax which had finally failed"

"there is now some form of rubber bumber not noticeable to the eye really but now there are no loud bangs of you tap a wall etc while doing the carpets"

"the plastic pipe which runs through the head is not very hard wearing"

"although it is more heavier and bulky you can’t argue how it glides across any floor surface"

"you simply take it out to the wheelie bin and press the release button and the bottom drops open allowing you to fully empty the product"

"one other small negative is that the dirt pod is not as big as the dyson so you have to empty more frequently"

"waste of money so not believe all the hype about the vacuum cleaner!"

"as owner of 2 destructive furbabies the shark is wayyy better than dysons and the like"

"however it is very heavy to push and certainly not easy with arthritic hands and shoulders"

"even my sofa was like something you'd normally find abandoned in an alley with dozens of fallen peanuts seemingly permanently wedged into the folds and voids"

"also not as movable as the dyson ball"

"it is a little heavy so not really suitable for anyone with disabilities but if you want a clean home this is it!"

"dislike the hose does not stay clipped in when using it"

"it's clumsy"

"shark offer a 5 year warrantee which covers the head however once that’s up it’s £70 to replace the head for a simple flimsy pipe"

"you simply take it out to the wheelie bin and press the release button and the bottom drops open allowing you to fully empty the product"

"ten out of ten in every category but it made me realise just how dirty my last vacuum left the carpets"

"the amount it collected up shows just how inefficient our old one was"

"the smaller swivel head makes it easier to reach awkward places and the dust container empties with ease"

"your wrist gets tired after a room"

"to remove the hoover from the floor unit you just press a button and it lifts away easily"

"please think before buying"

"it all clips and unclips really easily and to change from carpet to hard floor just needs you to slide a button on the handle up or down"

"comparisons i have made in this review with the dyson dc07 i own are perhaps unfair"

"i have three dogs and have previously used a dyson cordless"

"right having had a vast array of dyson hoovers over the years i wasn’t expecting much really!"

"i would recommend if you looking for a replacement for your old dyson oops there i gone and said it "

"the good: it's massively better than my old dyson dc40 it's put together much better has loads more features you can take it apart into more manageable chunks has great powerful suction is a really lightweight and quiet vaccum"

"i especially didn't expect the motor to expire after 10 weeks used once a week in a 3 bed house half hardfloor half carpet i bought a shark on recommendation a couple of years ago for my mother who is getting too old for her ancient heavy machine and that only lasted a couple of months and i was assured it was a fluke"

"it has excellent suction and can be converted into two parts one for regular carpet and hard floor cleaning and the other for soft furniture and rugs"

"the dust container is smaller than other vacuums but it is so easy to empty that’s not too much of a problem"

"it doesnt even scrape the skirting as it's got something at the front to soften this"

"most disappointingly though for an undeniably expensive cleaner the pet turbo brush not being included as standard seems particularly mean"

"long hair would get wrapped around the brush preventing it from collecting more hair and dirt"

"after researching several vacuum cleaners settled on this model as it had an added feature of anti hair wrap technology as my previous vacuum cleaner brush would need constant untangling which was cumbersome"

"other than the couple mentioned above i was extremely pleased with the cleaning ability and how easy it was to empty the debris into a bin"

"it’s not as light or manoeuvrable as a dyson suction is ok i’ve had better what i do like is the led lights that help you see what you’re vacuuming under cupboards etc"

"having had a leading brand starting with "d" for over 12 years having replaced the motor and now at a state of disrepair it was time to replace it"

"nothing worked and it made me hesitant to spend so much on another hoover that wouldn't be worth it"

"pointless then and pointless now!"

"returned it was much toooo heavy"

"my last few hoovers have always been dyson but after my most recent one broke out of warranty not long after a service i thought it might be worth looking at other brands"

"i have used the vacuum three times i am very unhappy with the results"

"easy to empty bin attachments "

"i have hard floors and mats in the front room and carpet and it vacuumed these with ease"

"get rid of your dyson and get a shark"

"wish i had had this all my life this shark is just so powerful at cleaning up muck that you didnt think was there!"

"i have hard floors and mats in the front room and carpet and it vacuumed these with ease"

"sorry but i would totally not recommend buying this vacuum"

"the box it arrives in is quite heavy so it did need a bit of muscle to shift it"

"i especially didn't expect the motor to expire after 10 weeks used once a week in a 3 bed house half hardfloor half carpet i bought a shark on recommendation a couple of years ago for my mother who is getting too old for her ancient heavy machine and that only lasted a couple of months and i was assured it was a fluke"

"it was too heavy for me it did not clear hair from the brushes i tried to remove the head to clear the hair that were wrapped around the bristles"

"absolutely rubbish i need to exchange it says i had 1 month to return it"

"it’s littered with levers and buttons for its various functions most of which are useless!"

"always been pro dyson but no more!"

"even my sofa was like something you'd normally find abandoned in an alley with dozens of fallen peanuts seemingly permanently wedged into the folds and voids"

"our problem with upright vacuum cleaners is that we have four long blond haired women in the house that shed all over the place i guess pet lovers have similar problems "

"only bad points i would say is that the electric wire personally i think is not long enough and the dust waste could be a little bigger other than that really super happy with it!"

"wouldn’t buy again"

"i couldn’t believe how"

"the only issue i have is the handle being a little awkward to hold but i have very small hands so the problem is mine and not the manufacturers"

"what i didn’t realise was that the vacuum cleaner was just going over the hair on the carpet without really lifting any hair out"

"the hose on is quite short and not much give on it but i assume that's because the power cord is very long up the stairs landing and into bedroom"

"after just a minute of use i was amazed at how much dust it had managed to suck from the carpet even rejuvenating it by tugging on the fibres hard enough to make the ancient carpet have a tiny bit of bounce once more"

"when the hoover is locked in and standing upright the floor rollers are disengaged"

"the only slight niggle i have is there is no storage for attachments or if there is we have not discovered it"

"disappointingly it just didn't last and despite regular cleaning of filters and rollers it eventually "died" because the internal workings which you cannot access to clean got clogged up"

"getting the hair off the roller has always been the 'impossible' issue"

"the bad: the dust waste container that you need to empty is really really tiny"

"having made do with a disappointing dyson model for years my shark hoover is like breath of fresh air"

"the device isn't small but it is thin instead of being bulky"

"no shark has my vote"

"i took it to be repaired but was advised that it would not be economical"

"noise not load not quiet"

"bought this in panic mode as previous model lost power after three and a half years of very moderate use only two of us no pets during lockdown"

"a little awkward doing stairs"

"i have had this hoover for 3 months or so used it yesterday and found a problem with the suction after having a close look at the brush i found it completely jammed with hair"

"considering all the technology available these days designs seems to get worse"

"5 5 years warrenty if you'r young enought you can carry it if not it's heavy after holding to long older people does the job and it is cheeper on amazon compeared to shark website save 96p the anti hair wrap does work plenty of power for the vac cant say how long charge will last will see when we had it for a bit"

"it's also quite narrow so fits in areas that others do not"

"the only downside to this vacuum is that it's not lightweight"

"it is not very lightweight though really"

"i have been advised by shark this is normal wear and tear and that they can’t do anything"

"i have had a kirby for years and it was getting to heavy for me to use"

"i’ve been using a battery charged dyson and that has been a big disappointment as only last for 15 mins charged"

"the turn on off button could be in other place"

"i have very long hair and it goes everywhere!"

"right having had a vast array of dyson hoovers over the years i wasn’t expecting much really!"

"the negatives are not deal breakers but should be mentioned: i needs to be emptied a few times if you vacuum a 2 3 bedroom home and we do ours every week ii some of the attachments fit as if they are for a different model but the do fit and stay on"

"bought this to replace my vax great tool but the only downfall is the suction could be better and it easily falls apart"

"but that's just a nitpick really"

"it also has some lights on the front which some might think is a gimmick but when cleaning under a table having the ability to see if where you're going or whether there is an item on the floor that you may not want to get sucked up is a nice feature"

"the only teeny tiny down side is that i find it quite heavy but all the parts are detachable so i can reach curtain poles & light fittings easily"

"very annoying"

"the hose is very short so awkward for hoovering stairs"

"i also have 3 dogs and a cat no pet hair has got stuck so far it also leaves no hair anywhere"

"the nozzle which detaches from the top not the base was perfect for jamming down into the sofa to suck out all of those crusty bits and peanuts as well as clearing all of the dust and cobwebs from the edges of the carpet and the inter room thresholds which are often tricky under the rollers"

"all previous vacuums dyson vax phillips to name but three stopped because hair was twisted round the brush and it was twisted so tightly it couldn't be got loose"

"i haven't used it myself and proberbly never will but the other half swares by the shark the only gripe is that the pipe clip isn't secure enough and it keeps popping out i would of asked her to do the review but she's currently pegging out washing"

"all previous vacuums dyson vax phillips to name but three stopped because hair was twisted round the brush and it was twisted so tightly it couldn't be got loose"

"i used the pet hair attachment and it immediately sucks up the hair i never required to do two strokes over any one place to get rid of the hair completely"

"the only negative point is that the hose clip doesn't stay in place"

"the power is okay but i just cannot manage it"

"our dog and two cats can cause domestic havoc and nothing seemed to clear up before we found sharkie!"

"having used the dyson 12 year old dc07 on all the bedrooms i decided to go over them again with the shark"

"i was still adamant to buy a new dyson but found this on offer and thought i’d nothing to lose if i didn’t like it i’d send it back"

"having to huskies we kill most hoovers in 2y so time will tell before and after shots so far so good very impressed only niggle the collection bin rather small have to empty after every room but that might be its picking up what the old hoover couldn't"

"bought this to replace my vax great tool but the only downfall is the suction could be better and it easily falls apart"

"nearly half filled the container on the shark with dust etc from the carpet and the only animals we have are tropical fish 🐠"

"really like the extra length of cable means i can reach the other rooms in my house without replugging"

"we have two black labradors & two girls with long hair"

"always running out of charge blocked with hair easerly"

"this lifts so much hair and dander out of the carpet it's effing unbelievable"

"the anti hair wrap definitely does the job my old hoover was always needing to be de tangled"

"nothings to much trouble for it it’s become my best friend!"

"update to this product as after a few months it started to smell burnt whilst vacuuming"

"compared to my previous vacuums its not as noisy and the dogs are not bothered by it at all got a very scatty dog that is scared of everything now he follows me about whilst vacuuming "

"the vacuum is not light however which is fine for us but may be an issue for an elderly or disabled person"

"there is now some form of rubber bumber not noticeable to the eye really but now there are no loud bangs of you tap a wall etc while doing the carpets"

"on the negative side it is a bit unwieldy and people with weak arms or wrists need to look elsewhere"

"even my sofa was like something you'd normally find abandoned in an alley with dozens of fallen peanuts seemingly permanently wedged into the folds and voids"

"having to huskies we kill most hoovers in 2y so time will tell before and after shots so far so good very impressed only niggle the collection bin rather small have to empty after every room but that might be its picking up what the old hoover couldn't"

"the lift off feature is good however the dirt cannister or pod as they call it tends to fall over so has to be carried"

"also the dust collection cylinder is *tiny* meaning that you'll probably need to empty it on each use"

"the container is a little small but not a problem as i empty it after each use"

"if you remember to switch it to hard floor mode it sucks up well"

"this is classed as wear and tear and not covered by guarantee"

"sorry recent review was for wrong hoover"

"this means that it requires regular emptying but this isn't too bad because the emptying mechanism is efficient and can be done quickly"

"the only setback is it’s a bit heavy and the lead gets in the way"

"the filters keep all nasty dust mites away from you too"

"what i didn’t realise was that the vacuum cleaner was just going over the hair on the carpet without really lifting any hair out"

"the nozzle which detaches from the top not the base was perfect for jamming down into the sofa to suck out all of those crusty bits and peanuts as well as clearing all of the dust and cobwebs from the edges of the carpet and the inter room thresholds which are often tricky under the rollers"

"be careful who you order from as the first one we ordered never arrived and still no refund a month on"

"it's really annoying that virtually anything you do with the house detached means that the thing just falls over all the time"

"i thought the headlights were a gimmick but they are definitely useful"

"i haven't got stairs so haven't rated it for them"

"the nozzle which detaches from the top not the base was perfect for jamming down into the sofa to suck out all of those crusty bits and peanuts as well as clearing all of the dust and cobwebs from the edges of the carpet and the inter room thresholds which are often tricky under the rollers"

"too bulky for my liking"

"considering how much dust was trapped on my floors i was a little disappointed at how small the chamber is you'll have to empty this more often than a regular vacuum cleaner but it keeps the size down"

"wish the dust canister was bigger"

"am 100% impressed with this little vacuum we have long hair hair extensions & pet hair to contend with and this picked everything up and the roller and pet hair gizmo did not need cleaning de stranding!"

"unfortunately i would not recommend"

"the only issue i have is the handle being a little awkward to hold but i have very small hands so the problem is mine and not the manufacturers"

"if you use the pet turbo bush on your stairs that a carpeted be prepared for a workout :d"

"under no circumstances was this to be sent back"

"have yet to use it as i've broken my ankle i bought it while it was on offer as i needed a new hoover from the enclosed leaflets manual it should be a great one i hope to use it before the end of the year?"

"not sure on the odd negative feedback i dont know what some people expect the build quality is brilliant once you get used to all the buttons to lift away and use certain features of the hoover and also has a hard floor button and carpet button so no idear how it ruined someones flooring but each to there own i guess"

"what’s wrong with a foot operated switch or one on the handle?"